Enjoy Peace of Mind
Our manufacturer’s warranty
Every SunHaven product is covered by our own manufacturer’s warranty. For the first year, you’re covered for any product or manufacturing defects.
Why add Extend?
Extend provides extended coverage for your product after the manufacturer’s warranty expires. Extend offers affordable, modern, and easy-to-understand plans.
Add an Extend plan to your purchase during checkout. Extend will work directly with you to get your product repaired or replaced. No catches -- everyone wins.
Easy claims, great service
Filing a claim is simple and easy with Extend. Contact Extend at extend.com/customers or by phone at (877) 248-7707. They’ll process your claim in minutes, it’s simple as that.
Enjoy your SunHaven products without worry. You’re covered when regular use of your product over time results in mechanical or electrical failure.
If your SunHaven product stops working or fails, Extend will repair or replace it. No fees. No deductibles. No hidden costs.
Extend is always happy to help and has online support 24/7. Simply file a claim with your email address or Extend contract ID (most claims are resolved in minutes).
*Limitations and exclusions apply. Read Extend’s terms and conditions.
Why should I add an Extend protection plan?
The plan provides coverage after your manufacturer’s warranty expires so you’re covered when it matters most.
What do I need to provide if I file an Extend claim?
When filing a claim with Extend, you will simply need to provide either your contract ID, email address, or another identifying piece of information.
What if I need to return my product?
If you return your product, SunHaven returns the money you paid for the protection plan. Depending on how much time has passed since your purchase, Extend may issue a prorated refund.